Frequently Asked Questions

Are these original designer perfumes?

We specialize in high-quality "inspired-by" alternatives. Our fragrances are meticulously crafted to achieve a 90%–95% scent match to iconic designer and niche brands. We offer the luxury scent experience without the markup of a designer logo.

What is the oil concentration?

Unlike many retail scents that are diluted, we focus on performance. Most of our collection consists of Eau de Toilette (EDT) or Parfum concentrations, containing 15-40%+ fragrance oil for superior longevity.

How long will the scent last on me?

Longevity depends on the specific notes (woody scents last longer than citrus) and your skin type. However, due to our high oil concentration, most customers experience 6 to 10+ hours of wear.

Are your ingredients safe?

Yes! We use high-quality, cosmetic-grade ingredients that are paraben-free and cruelty-free.

How long does it take to get my order?

Every decant is hand-poured fresh when you order. We typically process orders in 1–3 business days. Once shipped, standard delivery takes 3–5 business days.

My order arrived damaged. What do I do?
Return policy

We use secure, bubble-wrapped packaging, but glass can be fragile. If your bottle leaks or breaks during transit, please email a photo to founder@thedecantperfumery.com within 48 hours, and we will send a replacement for free.

Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Manufacturing

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Currently, we ship within India. We are looking into international shipping options for the near future! Drop us a message and our teamm will get back to you.

Can I return a perfume if I don't like the smell?

Because perfume is a liquid hygiene product, we cannot accept returns on opened or used decants. If you are unsure about a scent, we highly recommend starting with our 10 ml sample size before committing to a larger bottle.

Can I cancel my order?

You can cancel your order within 12 hours of placing your order, provided it has not yet been hand-poured and shipped.

How should I store my perfume?

To keep your scent fresh, store your bottles in a cool, dry place away from direct sunlight and extreme temperature changes (avoid the bathroom!)

Are these bottles travel-friendly?

Yes! Our 10ml vials and 6 ml roll-on bottles are all under the 100ml airline limit, making them perfect for your carry-on or purse. We offer a range of sizes like 10 ml, 30 ml, 50 ml and 100 ml.

What is the redemption offer?

When you purchase any product from our Discovery Flight collection, you'll receive a special discount code worth ₹1,999 that you can use on your next purchase!

Which products qualify for the redemption offer?

All four products in our Discovery Flight collection qualify:

  • The Signature Flight
  • The Connoisseur's Flight
  • The Daybreak Flight
  • The Evening Cellar
When will I receive my redemption discount code?

You'll receive your discount code via email 4-5 days after your Discovery Flight purchase. This gives you time to experience your fragrances before planning your next order

How do I use the redemption code?

Simply enter the code you received in your email at checkout, and ₹1,999 will be deducted from your order total.

Are there any restrictions on the credit1999 discount?

The discount code can be used on any products in our store except the discovery flights. It's our way of thanking you for exploring our Discovery Flight collection!

Can I combine redemption with other discounts?

Discount codes typically cannot be combined with other promotional offers. Only one discount code can be applied per order.

What if I don't receive my redemption code?

If you haven't received your discount code within 5 days of your Discovery Flight purchase, please contact our customer support team and we'll be happy to help.